Returns and refunds

All return or refund requests must be handled exclusively by email to info@blumissy.com.

The Customer has 14 calendar days from receipt of the order to request a return. Products must be returned in perfect condition, unused, and in their original packaging. Except in the case of a defective product or shipping error, return shipping costs are the Customer's responsibility. Blumissy will process the refund once the returned items have been received and verified.